Email journaling will automatically track and log emails back and forth from your email client onto your contact records in Crelate. As long as an email is listed in Crelate you can send emails from your email provider and have that log in Crelate.
To enable email journaling, you'll need Google Apps for Work, GSuite basic package, or Office 365 Business Premium. If you use those providers, you can refer to the 2 power point attachments below to set up email journaling.
To initiate the process, please email us at firstname.lastname@example.org