Email journaling will automatically track and log emails back and forth from your email client onto your contact records in Crelate. As long as an email is listed in Crelate you can send emails from your email provider and have that log in Crelate.
To enable email journaling, you'll need Google Apps for Work, GSuite basic package, or Office 365 Business Premium. If you have either of those, we can setup a screen share where you present and login, and get this setup.
If you want to enable email journaling, please email us at email@example.com