If you are trying to send an email out of Crelate by using the Mailto icon on a candidate's record and nothing happens, it is most likely because you do not have your default email program set up on your PC. Here is how to do that:
You may also reference the below videos for a further instruction:
To set Gmail as your default email handler, watch this video: https://www.youtube.com/watch?v=3BREjZNnmpU
To set Outlook as your default email handler, watch this video: https://www.youtube.com/watch?v=6Em5pSBc--E
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