In Crelate, you can send email to Contacts using your computers default mail application by clicking the gray email icon next to the email address on the record:
If this is not responding when clicked, or opening the wrong email program, it is likely because the default email application on your PC is not correctly set. To do this:
You may also reference the below videos for a further instruction:
To set Gmail as your default email handler, watch this video: https://www.youtube.com/watch?v=3BREjZNnmpU
To set Outlook as your default email handler, watch this video: https://www.youtube.com/watch?v=6Em5pSBc--E
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